Outage in BlackLine

Unable to run reports - US2 and EU1 - FCM

Resolved Minor
April 16, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Customers may be experiencing an issue where they are unable to run reports in production. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Components affected
BlackLine PROD NA3 BlackLine PROD US2 BlackLine PROD EU1
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 04/16/2025 04:02PM

This incident has been resolved.

MONITORING 3 months ago - at 04/16/2025 02:57PM

BlackLine has deployed a fix for an issue with unable to run reports in production. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

IDENTIFIED 3 months ago - at 04/16/2025 02:35PM

Customers may be experiencing an issue where they are unable to run reports in production. BlackLine teams have identified the cause and are developing a fix for the issue.

INVESTIGATING 3 months ago - at 04/16/2025 02:25PM

BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.

INVESTIGATING 3 months ago - at 04/16/2025 01:19PM

Customers may be experiencing an issue where they are unable to run reports in production. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

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