Outage in Bloomerang

Degraded Performance For Donors Using Apple Pay With KFT

Resolved Minor
May 01, 2024 - Started 8 months ago - Lasted 5 days
Official incident page

Need to monitor Bloomerang outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Bloomerang, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating reports of issues for KFT donors using Apple Pay to make donations. At this time, KFT donors attempting to use Apple Pay may experience degraded performance. We apologize for any inconvenience this issue may cause and will post an update here shortly as we learn more.
Components affected
Bloomerang Payments
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 05/06/2024 09:48PM

At this time we have confirmed that KFT donors can use Apple Pay and Google Pay again to donate without issue. This incident is now resolved.

MONITORING 8 months ago - at 05/06/2024 04:49PM

We have now implemented a fix for this issue and are currently monitoring the results to confirm our return to full functionality.

IDENTIFIED 8 months ago - at 05/01/2024 08:42PM

At this time, we have identified the cause of this issue and are working to get it resolved as soon as possible. We will provide further updates here as we work towards a full resolution.

INVESTIGATING 8 months ago - at 05/01/2024 05:56PM

We are currently investigating reports of issues for KFT donors using Apple Pay to make donations. At this time, KFT donors attempting to use Apple Pay may experience degraded performance. We apologize for any inconvenience this issue may cause and will post an update here shortly as we learn more.

Latest Bloomerang outages

Acknowledgement emails not sending after editing existing transactions - about 1 month ago
Investigating intermittent degraded performance - about 2 months ago
Automatic Email Receipts not sending for Cash, Check, and In-Kind donations - about 2 months ago
Intermittent Degraded Performance - 2 months ago
Intermittent Errors on 'Edit Form' Page - 2 months ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE