Outage in Bloomreach

Search Interruption - Bloomreach Discovery

Resolved Minor
June 25, 2024 - Started 11 months ago - Lasted 27 minutes
Official incident page

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Outage Details

Dear Customer, We are currently experiencing a disruption in the availability of the Bloomreach Search. Our engineering team is involved and actively investigating the issue. We will keep you informed and will update you immediately as soon as we have any more information. Kind regards, Bloomreach Support Team.
Components affected
Bloomreach brSM EMEA
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/25/2024 06:41AM

Dear Customer,

We are glad to inform you the search has been restored.

Please verify the availability of your Bloomreach applications and let us know if you are still experiencing any problems.

We apologise for the inconvenience caused.

If you have any further questions or need additional assistance, please reach out to support.

Best regards,
Bloomreach Support team

MONITORING 11 months ago - at 06/25/2024 06:33AM

Dear Customer,

The issue was identified and a fix has been implemented and we are monitoring to confirm the incident has been resolved.

Kind regards,
Bloomreach Support Team.

INVESTIGATING 11 months ago - at 06/25/2024 06:15AM

Dear Customer,

We are currently experiencing a disruption in the availability of the Bloomreach Search.

Our engineering team is involved and actively investigating the issue. We will keep you informed and will update you immediately as soon as we have any more information.

Kind regards,
Bloomreach Support Team.

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