Outage in Bloomreach

Search Interruption - Bloomreach Discovery

Resolved Minor

June 25, 2024 - Started over 2 years ago - Lasted 27 minutes
Official incident page

Incident Report

Dear Customer, We are currently experiencing a disruption in the availability of the Bloomreach Search. Our engineering team is involved and actively investigating the issue. We will keep you informed and will update you immediately as soon as we have any more information. Kind regards, Bloomreach Support Team.

Components affected

Bloomreach brSM EMEA

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 06/25/2024 06:41AM

Dear Customer,

We are glad to inform you the search has been restored.

Please verify the availability of your Bloomreach applications and let us know if you are still experiencing any problems.

We apologise for the inconvenience caused.

If you have any further questions or need additional assistance, please reach out to support.

Best regards,
Bloomreach Support team

MONITORING over 2 years ago - at 06/25/2024 06:33AM

Dear Customer,

The issue was identified and a fix has been implemented and we are monitoring to confirm the incident has been resolved.

Kind regards,
Bloomreach Support Team.

INVESTIGATING over 2 years ago - at 06/25/2024 06:15AM

Dear Customer,

We are currently experiencing a disruption in the availability of the Bloomreach Search.

Our engineering team is involved and actively investigating the issue. We will keep you informed and will update you immediately as soon as we have any more information.

Kind regards,
Bloomreach Support Team.

Latest Bloomreach outages

Intermittent Feed Indexing Delays - about 2 months ago

Search Dashboard Login Issue - about 2 months ago

Intermittent Dashboard Login Issue - 2 months ago

Intermittent Search API disruption - 2 months ago

Intermittent Dashboard login Issue - 2 months ago

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