Outage in Bonterra & NGP VAN
User Issues With Submitting Event Registrations in Salsa Engage
Resolved MinorIncident Report
Summary AI Generated
Users were unable to submit event registrations in Salsa Engage for approximately 2.9 hours. The issue affected the event registration functionality within the platform. A fix was implemented, tested, and deployed, with the incident fully resolved after a monitoring period.
We are aware of an ongoing issue with users unable to submit registrations to events in Salsa engage. This is a top priority and we are working to remediate as quickly as possible. Please monitor this page for updates.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 04/06/2026 05:15PM
This incident has been resolved.
MONITORING
13 days ago - at 04/06/2026 04:13PM
A fix has been implemented, tested, and deployed. We will continue to monitor to ensure there are no further issues. Please monitor this page for further updates.
INVESTIGATING
13 days ago - at 04/06/2026 02:22PM
We are aware of an ongoing issue with users unable to submit registrations to events in Salsa engage. This is a top priority and we are working to remediate as quickly as possible. Please monitor this page for updates.
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