Outage in Bonterra & NGP VAN
Mobilize Access
Resolved MajorIncident Report
Summary AI Generated
Bonterra & NGP VAN experienced a major service incident that prevented users from accessing Mobilize for 10 minutes on April 14, 2026. The company investigated and resolved the access issue. The incident was classified as major status and affected the Mobilize component of their service.
We are currently investigating an issue that is preventing users from accessing Mobilize. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
Components affected
Bonterra & NGP VAN MobilizeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 04/14/2026 08:57PM
As of 4:54PM ET, the earlier issue that prevented users from accessing Mobilize has been resolved. We are continuing to monitor for any further issues.
INVESTIGATING
5 days ago - at 04/14/2026 08:42PM
We are currently investigating an issue that is preventing users from accessing Mobilize. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
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