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Outage in Bonterra & NGP VAN

Apricot: Reported Login Issues

Resolved Minor
May 11, 2026 - Started 14 days ago - Lasted 27 minutes
Official incident page

Incident Report

Summary AI Generated

Specific customers experienced login issues that blocked access to Apricot for 27 minutes. The incident was investigated as a top priority and has been resolved.

We are currently investigating an issue that is blocking access into Apricot for specific customers. We are reviewing this as a top priority and working to remediate as soon as possible. Please monitor this page for further updates.
Components affected
Bonterra & NGP VAN Apricot

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 05/11/2026 08:18PM

This incident has been resolved.

INVESTIGATING 14 days ago - at 05/11/2026 07:54PM

We are currently investigating an issue that is blocking access into Apricot for specific customers. We are reviewing this as a top priority and working to remediate as soon as possible. Please monitor this page for further updates.

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