Outage in Bonterra & NGP VAN
CyberGrants: Reported Performance Issues
Resolved MinorIncident Report
Summary AI Generated
CyberGrants experienced performance issues causing delays and latency problems for users over a 3.7-hour period. The service team completed an update to address the latency issues and continued monitoring to ensure stability. The incident was fully resolved after confirming no further performance problems occurred.
We are currently reviewing an issue that is causing delays/latency issues with CyberGrants. This is a top priority and we are actively working to remediate as soon as possible. Please monitor this page for further updates.
Components affected
Bonterra & NGP VAN CyberGrantsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 05/04/2026 06:45PM
This incident has been resolved.
MONITORING
21 days ago - at 05/04/2026 04:22PM
We have completed an update to address the delay/latency issue. We will continue to monitor to ensure there are no further issues. Please continue to monitor this page for further updates.
INVESTIGATING
21 days ago - at 05/04/2026 03:05PM
We are currently reviewing an issue that is causing delays/latency issues with CyberGrants. This is a top priority and we are actively working to remediate as soon as possible. Please monitor this page for further updates.
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