Outage in Bonterra & NGP VAN
MiniVan Map Interface Issue
Resolved MinorIncident Report
Summary AI Generated
The MiniVAN iPhone app experienced a map interface issue following a recent update that affected NGP VAN users for 19.2 hours. The service team released a fix to the App Store and waited for Apple's approval process. The issue was resolved when Apple approved app version 9.4.1, requiring users to update their apps to restore full functionality.
We are currently investigating an issue with the map interface on iPhone related to the most recent MiniVAN update. We are working to resolve this as quickly as possible and will provide more information as we have it.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 04/11/2026 03:51PM
As of 11:45AM ET, Apple has approved the update that we made yesterday evening to resolve the map interface issue. All iOS users should make sure that they update to the current app version, 9.4.1.
MONITORING
9 days ago - at 04/10/2026 09:56PM
As of 5:53PM ET, we have released a change to the App Store to address the earlier map interface issue. The change needs to be reviewed and we will make a final update when Apple has approved the release.
INVESTIGATING
9 days ago - at 04/10/2026 08:41PM
We are currently investigating an issue with the map interface on iPhone related to the most recent MiniVAN update. We are working to resolve this as quickly as possible and will provide more information as we have it.
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