Outage in Bonusly

Users receiving 500 Errors and Can't Log In

Resolved Major
May 13, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Bonusly is currently investigating a system wide issue where customers report receiving HTTP 500 Errors and may be unable to log into the system. Our team is currently investigating and will update customers as soon as we know more.
Components affected
Bonusly Slack Apps/Integrations Bonusly Web Bonusly API Bonusly Rewards

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/13/2022 05:51PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 05/13/2022 05:05PM

Bonusly is currently investigating a system wide issue where customers report receiving HTTP 500 Errors and may be unable to log into the system. Our team is currently investigating and will update customers as soon as we know more.

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