Outage in Bonusly

Give Recognition List Outage

Resolved Major
September 18, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Picking recipients from the Give recognition box isn't returning a list. We've identified the root cause and are deploying the update. We expect to have this fixed in 30 minutes. Current time is 9:53am MT.
Components affected
Bonusly Web

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/18/2024 05:55PM

We've confirmed our fix works and the Give recognition box is fully operational.

MONITORING over 1 year ago - at 09/18/2024 04:05PM

We've reverted Bonusly to a known working version. Making sure things are working normally.

IDENTIFIED over 1 year ago - at 09/18/2024 03:54PM

Picking recipients from the Give recognition box isn't returning a list. We've identified the root cause and are deploying the update. We expect to have this fixed in 30 minutes. Current time is 9:53am MT.

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