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Outage in Bonusly

Bonusly Support System Issue

Resolved Minor
January 09, 2026 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

Bonusly’s support messaging system, Intercom, is currently experiencing a widespread issue. Some users may be unable to access the Bonusly Support menu from their dashboard or communicate with the Bonusly Support team. We are actively monitoring the situation and will share updates as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/09/2026 09:25PM

Our partners have resolved the issue.

INVESTIGATING 4 months ago - at 01/09/2026 08:05PM

Bonusly’s support messaging system, Intercom, is currently experiencing a widespread issue. Some users may be unable to access the Bonusly Support menu from their dashboard or communicate with the Bonusly Support team. We are actively monitoring the situation and will share updates as they become available.

Latest Bonusly outages

Activity Feed Performance Issue - about 2 months ago
Rewards Fulfillment Intermittent - about 2 months ago
Slower than normal - 3 months ago

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