Outage in Box

[Major] Issues with Uploads, Downloads, Public API and Logins

Resolved Minor
April 20, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an ongoing issue affecting uploads, download, Public API and logins. We will provide more information as soon as it is available.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/20/2023 05:58AM

After further monitoring, this incident is now considered resolved. The Uploads, Downloads, Logins and Public API services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

INVESTIGATING over 1 year ago - at 04/20/2023 05:42AM

Our team is still investigating on this issue. However, we have observed improvements to Uploads, Downloads, Logins and Public API success metrics.

INVESTIGATING over 1 year ago - at 04/20/2023 04:44AM

We are investigating an ongoing issue affecting uploads, download, Public API and logins. We will provide more information as soon as it is available.

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