Outage in Box

[Major] Box Shuttle Service Seeing Issues Creating New Jobs

Resolved Major
March 25, 2025 - Started 11 days ago - Lasted about 1 hour
Official incident page

Need to monitor Box outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Box, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue affecting new job creations via the Box Shuttle service. The issue began at approximately 6am PST. We will provide more information as soon as it is available.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 03/25/2025 04:44PM

After further monitoring, this incident is now considered resolved. Box Shuttle Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

MONITORING 11 days ago - at 03/25/2025 04:08PM

Our team has taken steps to remediate this issue and is seeing improvement for Box Shuttle service. We are seeing most new Shuttle jobs creating now without issue. We are continuing to monitor for any additional impact.

INVESTIGATING 11 days ago - at 03/25/2025 03:44PM

We are investigating an issue affecting new job creations via the Box Shuttle service. The issue began at approximately 6am PST. We will provide more information as soon as it is available.

Latest Box outages

[Minor] Customers may be experiencing issues with uploads and downloads - 15 days ago
[Critical] Customers may experience issues with Login and All Files page - 17 days ago
[Major] Some customers can have issues to load or open MS Office Online - 24 days ago
[Outage] Some Users Unable to View All Files and API Pages - about 1 month ago
[Critical] Customers may have issues with Uploads, Downloads, and accessing the All Files page - about 1 month ago

Be the first to know when Box and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3908 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook