[Outage] Issues with Multiple Box Services

After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

We are continuing to monitor for any additional impact.

All of our services are performing at robust levels. We continue to actively monitor our services.

Our cloud service provider has mostly recovered and we are working to continually bring services back and are in communication with our provider around full recovery of the services impacted.

Due to the ongoing Google cloud (https://status.cloud.google.com/) issues, Box services like Notes, Uploads and Downloads are seeing significant impact. We have actively engaged with our Cloud service provider and are partnering with them to prioritize recovery of our services, In parallel, we continue investigating all means possible to provide a prompt recovery of our services

We are continuing to investigate this issue.

Our team is investigating an issue with Box Notes. Users may see errors or slowness when attempting to utilize Box Notes. We will provide additional information as it becomes available.