Outage in Box
[Major] Issues with Box AI
Resolved MajorIncident Report
We are investigating an ongoing issue affecting Box AI. Users may experience latency while using Box AI. We will provide more information as soon as it is available.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/20/2025 01:49AM
After further monitoring, this incident is now considered resolved. All services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
MONITORING
11 months ago - at 05/20/2025 01:35AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
11 months ago - at 05/20/2025 01:25AM
We are investigating an ongoing issue affecting Box AI. Users may experience latency while using Box AI. We will provide more information as soon as it is available.
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