Outage in Box
[Major] Issues with Box AI
Resolved Major
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Outage Details
We are investigating an ongoing issue affecting Box AI. Users may experience latency while using Box AI. We will provide more information as soon as it is available.
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/20/2025 01:49AM
After further monitoring, this incident is now considered resolved. All services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
MONITORING
4 days ago - at 05/20/2025 01:35AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 05/20/2025 01:25AM
We are investigating an ongoing issue affecting Box AI. Users may experience latency while using Box AI. We will provide more information as soon as it is available.
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