Outage in Box
[Outage] Box Services Unavailable
Resolved Major
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Outage Details
Our team is investigating an issue with multiple Box services. We will provide additional information as it becomes available.
Components affected
Box Login/SSOLatest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/21/2025 11:10PM
After further monitoring, this incident is now considered resolved. If you continue to experience any issues, please contact Box Support at https://support.box.com.
MONITORING
2 days ago - at 05/21/2025 10:07PM
Our team has taken steps to remediate this issue and is seeing recovery in all metrics. We are continuing to monitor for any additional impact.
IDENTIFIED
2 days ago - at 05/21/2025 09:59PM
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
INVESTIGATING
2 days ago - at 05/21/2025 09:35PM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 05/21/2025 09:28PM
Our team is investigating an issue with multiple Box services. We will provide additional information as it becomes available.
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