Outage in Box
[Critical] Issues with Multiple Box Services
Resolved Major
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Outage Details
Components affected
Box Login/SSO Box Preview Box Search Box Workflows and Automations Box Comments and Tasks Box Accessible Site (a.box.com) Box Governance (Retention, Legal Holds) Box Web Application Box Login/SSO Box Sharing (Shared Links) Box Collaboration Box Email Notifications Box Admin Console & Functionality Box Uploads/DownloadsLatest Updates ( sorted recent to last )
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
A fix has been implemented and we are currently monitoring the results. Customers may experience slowness while interacting with Box, as the backlog is getting cleared.
A fix has been implemented and we are currently monitoring the results. Customers may experience slowness while interacting with Box.
We are still continuing to investigate this issue, as it is affecting Login (Web/SSO), All Files Page, Uploads, Downloads, Content API, Box Notes, Box Sign and Box Mobile. Users may see errors or slowness with the affected services. We will provide more information as soon as it is available.
We are continuing to investigate this issue, as it is affecting Login (Web/SSO), All Files Page, Uploads, Downloads, Content API, Box Notes, Box Sign and Box Mobile. Users may see errors or slowness with the affected services. We will provide more information as soon as it is available.
We are currently investigating an issue in regards to login issues on Box. We will provide more information as soon as it is available.
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