Outage in Box

[Major] Issues with Logins

Resolved Major
February 14, 2024 - Started 9 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Our team is investigating an issue with Logins within Box. Users attempting to log in to Box may see errors or timeouts. We will provide additional information as it becomes available.
Components affected
Box Login/SSO Box Login/SSO
Latest Updates ( sorted recent to last )
MONITORING 9 months ago - at 02/14/2024 08:23PM

Our team has taken steps to remediate this issue and the login service should be returning to full functionality. We are continuing to monitor for any additional impact.

IDENTIFIED 9 months ago - at 02/14/2024 07:53PM

Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

INVESTIGATING 9 months ago - at 02/14/2024 07:22PM

Our team is investigating an issue with Logins within Box. Users attempting to log in to Box may see errors or timeouts. We will provide additional information as it becomes available.

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