Outage in Box

[Critical] Issues with Uploads, Downloads and Logins

Resolved Major
January 16, 2025 - Started 7 days ago - Lasted about 1 hour
Official incident page

Need to monitor Box outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Box, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an ongoing issue affecting uploads, downloads and logins. We will provide more information as soon as it is available.
Components affected
Box Login/SSO Box Uploads/Downloads
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 01/16/2025 02:02AM

After further monitoring, this incident is now considered resolved. Uploads, downloads, and logins have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

MONITORING 7 days ago - at 01/16/2025 01:23AM

A fix has been implemented and services have recovered. We are monitoring the results.

INVESTIGATING 7 days ago - at 01/16/2025 01:12AM

We are investigating an ongoing issue affecting uploads, downloads and logins. We will provide more information as soon as it is available.

Be the first to know when Box and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3689 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook