Outage in Box
Issues with Microsoft Office Online
Resolved MajorIncident Report
Summary AI Generated
Box experienced a brief 20-minute disruption affecting Microsoft Office Online and Box Edit/Tools. The team identified the underlying cause and applied remediation steps. Both Microsoft Office Online and Box Edit were fully restored by 2:48 PM PT on July 16, 2026.
Box is investigating reports of a momentary issue with Microsoft Office Online. Affected services are subject to change as the investigation continues.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/16/2026 09:48PM
After further monitoring, this incident is now considered resolved. Microsoft Office Online and Box Edit has been restored to full functionality.
IDENTIFIED
4 days ago - at 07/16/2026 09:45PM
Our team has identified the underlying cause of this issue and is working to take remediating steps.
INVESTIGATING
4 days ago - at 07/16/2026 09:30PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 07/16/2026 09:30PM
Box is investigating reports of a momentary issue with Microsoft Office Online. Affected services are subject to change as the investigation continues.
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