Outage in Box
[Medium] Issues with Uploads and Downloads
Resolved MajorIncident Report
Summary AI Generated
Box experienced a 25-minute disruption on August 4, 2026, affecting its uploads and downloads service, during which users encountered errors or slowness when transferring files. The Box team investigated and applied remediation steps to restore full functionality.
Our team is investigating an issue with Uploads and Downloads in Box. Users may see errors or slowness when attempting to upload or download items. We will provide additional information as it becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/04/2026 08:44PM
Our team has taken steps to remediate this issue and the uploads and downloads service has returned to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
INVESTIGATING
7 days ago - at 08/04/2026 08:23PM
Our team is investigating an issue with Uploads and Downloads in Box. Users may see errors or slowness when attempting to upload or download items. We will provide additional information as it becomes available.
Latest Box outages
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