Outage in Box
[Medium] Issues with Box Hubs Shared Links
Resolved MinorIncident Report
Summary AI Generated
Box experienced a ~1.7-hour incident where users were unable to access Box Hubs via Shared Links. The root cause was identified and remediation efforts were applied to restore stability. The incident was fully resolved with Box services returned to normal functionality.
We are investigating an ongoing issue affecting Box Hubs shared links. Users may face issues with accessing Box Hubs using Shared Links. We will provide more information as soon as it is available.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/28/2026 10:00AM
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
IDENTIFIED
4 days ago - at 08/28/2026 09:44AM
Box continues remediation efforts to restore full functionality to Box Hubs access via Shared Link. The underlying cause of the issue has been identified and efforts are underway to restore stability.
INVESTIGATING
4 days ago - at 08/28/2026 08:20AM
We are investigating an ongoing issue affecting Box Hubs shared links. Users may face issues with accessing Box Hubs using Shared Links. We will provide more information as soon as it is available.
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