Outage in Brandwatch

[Consumer Research] Online News Data Interruption

Resolved Minor

April 28, 2025 - Started 12 months ago - Lasted about 18 hours
Official incident page

Incident Report

One of our data-providers is currently experiencing a service outage in their region. As a result, we are temporarily unable to receive Online News from this provider. We are actively monitoring the situation and will provide updates as more information becomes available. Thank you for your patience. This status page will update as soon as we have further information to share.

Components affected

Brandwatch Data Collection Brandwatch Listen

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/29/2025 08:35AM

The issue affecting Online News data collection has been successfully resolved. All systems are now functioning normally, and data collection has resumed as expected. We appreciate your patience and apologize for any inconvenience caused.

IDENTIFIED 12 months ago - at 04/28/2025 09:03PM

Data flow is improving. Updates indicate that things will catch up over the next few hours. The team continues to monitor the situation closely.

IDENTIFIED 12 months ago - at 04/28/2025 02:24PM

One of our data-providers is currently experiencing a service outage in their region. As a result, we are temporarily unable to receive Online News from this provider. We are actively monitoring the situation and will provide updates as more information becomes available. Thank you for your patience.

This status page will update as soon as we have further information to share.

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