Outage in Brandwatch

Consumer Intelligence - Alerts Loading issue

Resolved Minor
May 06, 2025 - Started 14 days ago - Lasted about 1 hour
Official incident page

Need to monitor Brandwatch outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Brandwatch, and never miss an outage again.
Start Free Trial

Outage Details

We’re currently investigating an issue affecting Consumer Intelligence, specifically the Custom Alerts feature. Users may encounter a “Server error” message when attempting to view their list of custom alerts. Our engineering team is actively investigating this with urgency. The issue appears to be intermittent. Thank you for your patience, and we apologize for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 05/06/2025 07:47PM

Thank you for your patience. This issue has been resolved.

INVESTIGATING 14 days ago - at 05/06/2025 06:46PM

We’re currently investigating an issue affecting Consumer Intelligence, specifically the Custom Alerts feature. Users may encounter a “Server error” message when attempting to view their list of custom alerts.

Our engineering team is actively investigating this with urgency. The issue appears to be intermittent.

Thank you for your patience, and we apologize for the inconvenience.

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook