Outage in Brandwatch

Settings: X channels cannot be connected

Resolved Minor
May 23, 2025 - Started 27 days ago - Lasted 5 days
Official incident page

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Outage Details

We are currently experiencing an issue where X Channels are unable to connect to our platform. The root cause appears to originate from X's side, and we are monitoring the situation closely. We'll share updates as soon as we know more. Thank you for your patience.
Components affected
Brandwatch Platform (Falcon)
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 05/28/2025 05:51AM

The incident has been fully resolved, as confirmed by X.
Thank you for your patience.

MONITORING 23 days ago - at 05/27/2025 09:55AM

Connections to X Channels appear to be working again on our platform. However, there has been no official communication from X regarding the issue, so we are continuing to monitor the situation closely.

We’ll provide further updates if anything changes.

Thank you for your continued patience.

INVESTIGATING 27 days ago - at 05/23/2025 12:22PM

We are currently experiencing an issue where X Channels are unable to connect to our platform. The root cause appears to originate from X's side, and we are monitoring the situation closely.

We'll share updates as soon as we know more.

Thank you for your patience.

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