Outage in Brandwatch
Publish: Posts becoming stuck in processing
Resolved MajorIncident Report
We are aware of an issue where posts are getting stuck in the processing stage. Our engineering team is actively investigating the root cause and working on a fix.
We’ll provide updates here as soon as we have additional information.
Thank you for your patience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/19/2025 10:11AM
The issue has been resolved.
Thank you for your patience.
MONITORING
8 months ago - at 08/19/2025 09:24AM
The issue has been completely resolved, and publishing is now operating normally.
We are continuing to monitor the system to ensure ongoing stability and smooth performance.
Thank you for your understanding.
INVESTIGATING
8 months ago - at 08/19/2025 08:03AM
We are aware of an issue where posts are getting stuck in the processing stage. Our engineering team is actively investigating the root cause and working on a fix.
We’ll provide updates here as soon as we have additional information.
Thank you for your patience.
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