Outage in Brandwatch

Query Backfill Slowdown

Resolved Minor
September 03, 2025 - Started 13 days ago - Lasted 1 day
Official incident page

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Outage Details

We're currently experiencing delays in query processing. This is causing a backlog of backfilling queries and some tasks are taking significantly longer to complete. Our team is actively investigating and working on a fix. Affected queries will eventually retry and complete, but performance is degraded at this time.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 09/05/2025 12:35PM

This incident has now been resolved.

MONITORING 12 days ago - at 09/04/2025 07:22AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 13 days ago - at 09/03/2025 07:00PM

We're currently experiencing delays in query processing. This is causing a backlog of backfilling queries and some tasks are taking significantly longer to complete.

Our team is actively investigating and working on a fix. Affected queries will eventually retry and complete, but performance is degraded at this time.

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