Outage in Brandwatch

Query Backfill Delay

Resolved Major
September 09, 2025 - Started 6 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting backfills and realtime mention collections. Our engineering team is actively working to identify the root cause and implement a fix. At this time, we do not have an estimated time for resolution. We will provide updates as more information becomes available.
Components affected
Brandwatch Data Collection
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 09/09/2025 08:14PM

This incident has been resolved.

INVESTIGATING 6 days ago - at 09/09/2025 05:44PM

We are continuing to investigate this issue.

INVESTIGATING 6 days ago - at 09/09/2025 05:43PM

We are currently investigating an issue affecting backfills and realtime mention collections.

Our engineering team is actively working to identify the root cause and implement a fix. At this time, we do not have an estimated time for resolution.

We will provide updates as more information becomes available.

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