Outage in Brandwatch
Consumer Research & Listen - Unable to create & edit Queries
Resolved MajorIncident Report
We are currently experiencing an issue where new Queries and Quick Searches cannot be created or edited in our Consumer Research & Listen platforms.
This issue has been escalated to our Engineering Team for further investigation. We sincerely apologise for any inconvenience or disruption this causes.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/30/2025 09:56PM
This incident has been resolved.
IDENTIFIED
4 months ago - at 12/29/2025 08:03AM
The issue has been identified. Our Engineering team are investigating causes of instability to the affected services.
INVESTIGATING
4 months ago - at 12/29/2025 12:56AM
We are currently experiencing an issue where new Queries and Quick Searches cannot be created or edited in our Consumer Research & Listen platforms.
This issue has been escalated to our Engineering Team for further investigation. We sincerely apologise for any inconvenience or disruption this causes.
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