Outage in Brandwatch
Settings - Channel Connection Errors
Resolved MinorIncident Report
We are currently investigating an issue involving connecting or reconnecting Facebook channels in which an error appears, blocking the process.
Our engineers are looking into the cause.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/31/2025 09:12PM
The issue with channel connections and refreshes is now resolved. Thank you for your patience.
MONITORING
about 2 months ago - at 12/30/2025 03:18PM
Our engineers have released a fix. We are monitoring to ensure channel connections are fully functional.
INVESTIGATING
about 2 months ago - at 12/29/2025 02:48PM
We are currently investigating an issue involving connecting or reconnecting Facebook channels in which an error appears, blocking the process.
Our engineers are looking into the cause.
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