Outage in Brandwatch
Settings - Channel Connection Errors
Resolved MinorIncident Report
We are currently investigating an issue involving connecting or reconnecting Facebook channels in which an error appears, blocking the process.
Our engineers are looking into the cause.
Components affected
Brandwatch Platform (Falcon)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/31/2025 09:12PM
The issue with channel connections and refreshes is now resolved. Thank you for your patience.
MONITORING
4 months ago - at 12/30/2025 03:18PM
Our engineers have released a fix. We are monitoring to ensure channel connections are fully functional.
INVESTIGATING
4 months ago - at 12/29/2025 02:48PM
We are currently investigating an issue involving connecting or reconnecting Facebook channels in which an error appears, blocking the process.
Our engineers are looking into the cause.
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