Outage in Brandwatch

X (Twitter) Outage

Resolved Minor

January 16, 2026 - Started 29 days ago - Lasted 6 days
Official incident page

Incident Report

We are currently aware of an ongoing service disruption affecting X (formerly Twitter). As a result of this outage, data from X will not be indexing during this time. This issue originates from X’s platform and is outside of our direct control. We are actively monitoring each area of the Brandwatch suite to assess any potential impact. We will be able to fully evaluate the situation and determine next steps once X services are back up and running. Further updates will be shared as more information becomes available.

Components affected

Brandwatch Consumer Research Application Brandwatch Data Collection Brandwatch Platform (Falcon) Brandwatch Publish Brandwatch Engage Brandwatch Measure Brandwatch Listen

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Latest Updates ( sorted recent to last )

RESOLVED 23 days ago - at 01/22/2026 08:18AM

This incident has been resolved.

INVESTIGATING 29 days ago - at 01/16/2026 05:03PM

We are currently aware of an ongoing service disruption affecting X (formerly Twitter).

As a result of this outage, data from X will not be indexing during this time. This issue originates from X’s platform and is outside of our direct control.

We are actively monitoring each area of the Brandwatch suite to assess any potential impact. We will be able to fully evaluate the situation and determine next steps once X services are back up and running.

Further updates will be shared as more information becomes available.

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