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Outage in Brandwatch

Listen: Module not loading

Resolved Major
January 29, 2026 - Started 16 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing an issue where the Listen Module is not loading as expected. Our development team is investigating and actively working on a resolution. We appreciate your patience and will share updates as progress is made.
Components affected
Brandwatch Listen

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  • Show real-time status on private or public status page
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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 01/29/2026 04:20PM

This incident has been resolved. We thank you again for your ongoing patience, and ask that any users still encountering issues with our platform contact our Support team.

INVESTIGATING 16 days ago - at 01/29/2026 03:24PM

We are currently experiencing an issue where the Listen Module is not loading as expected.

Our development team is investigating and actively working on a resolution.

We appreciate your patience and will share updates as progress is made.

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