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Outage in Brandwatch

Consumer Research / Listen - Delays in real time data

Resolved Minor
October 14, 2026 - Started about 1 month ago - Lasted about 21 hours
Official incident page

Incident Report

We are currently experiencing an issue with delays in real time mentions for most Data Sources. Are engineers looking into resolving this, and no data loss is to be expected. We will keep you notified of any updates, and apologies for any inconvenience caused.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/15/2026 11:28AM

This is to inform you that the issue has now been resolved.

Many thanks for your patience and apologies for any inconvenience caused.

IDENTIFIED about 1 month ago - at 10/14/2026 06:03PM

Most sources have recovered, but Online News remains delayed. Our Engineering team is still working to resolve this.

INVESTIGATING about 1 month ago - at 10/14/2026 02:42PM

We are currently experiencing an issue with delays in real time mentions for most Data Sources.

Are engineers looking into resolving this, and no data loss is to be expected.

We will keep you notified of any updates, and apologies for any inconvenience caused.

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