Outage in Brandwatch
Consumer Research - Platform not loading
Resolved MajorIncident Report
We are currently experiencing a platform outage affecting access to Brandwatch Consumer Research.
Users may be unable to log in.
Our Engineering team is actively working to resolve the issue and restore service as quickly as possible.
We apologise for the inconvenience and will share further updates as soon as available.
Thank you for your patience and understanding.
Components affected
Brandwatch Consumer Research ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 11/10/2026 03:59PM
This issue has been resolved and access to the Consumer Research platform has been restored.
IDENTIFIED
5 days ago - at 11/10/2026 12:42PM
We are currently experiencing a platform outage affecting access to Brandwatch Consumer Research.
Users may be unable to log in.
Our Engineering team is actively working to resolve the issue and restore service as quickly as possible.
We apologise for the inconvenience and will share further updates as soon as available.
Thank you for your patience and understanding.
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