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Outage in Brandwatch

Consumer Research - Platform Loading Issues

Resolved Major
October 29, 2026 - Started 17 days ago - Lasted about 3 hours
Official incident page

Incident Report

We’re currently experiencing an issue with the Consumer Research platform loading. Users may experience difficulty accessing the platform, and our Engineering team is investigating the cause.

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 10/29/2026 07:04PM

This incident has been resolved.

MONITORING 17 days ago - at 10/29/2026 04:53PM

A fix has been deployed for the Consumer Research platform loading issue, and access should now be restored. Our Engineering team is monitoring for any further issues.

INVESTIGATING 17 days ago - at 10/29/2026 04:22PM

We’re currently experiencing an issue with the Consumer Research platform loading. Users may experience difficulty accessing the platform, and our Engineering team is investigating the cause.

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