Outage in Brandwatch
Support Email Delays
Minor
November 13, 2026 - Started 3 days ago
Official incident page
Official incident page
Incident Report
Due to an ongoing Microsoft Outlook outage, our Support team may experience delays in receiving and responding to emails.
While the issue is ongoing, we recommend contacting our Support team through the in-platform chat to ensure your requests are received and addressed as quickly as possible.
We apologise for any inconvenience caused and will provide further updates as more information becomes available.
Components affected
Brandwatch Consumer Research Application Brandwatch Influence Platform Brandwatch Platform (Falcon)Trusted by 1,000+ teams
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MONITORING
3 days ago - at 11/13/2026 10:23AM
Due to an ongoing Microsoft Outlook outage, our Support team may experience delays in receiving and responding to emails.
While the issue is ongoing, we recommend contacting our Support team through the in-platform chat to ensure your requests are received and addressed as quickly as possible.
We apologise for any inconvenience caused and will provide further updates as more information becomes available.
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