Outage in Braze
Agent Console auto model errors
Resolved MinorIncident Report
Summary AI Generated
Braze experienced a third-party issue that caused Agent Console auto models to error for 44 minutes. The engineering team identified the root cause and deployed a fix that restored functionality. Following continued monitoring, the Agent Console auto models remained stable and the incident was resolved.
We have identified a third party issue causing Agent Console auto models to error. Our engineering team is actively working to remediate the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/07/2026 05:19PM
Following continued monitoring by our engineers, Agent Console auto models have remained stable. This incident is now resolved.
MONITORING
4 days ago - at 05/07/2026 04:53PM
Our engineering team have released a fix and Agent Console auto models are now recovering. We are continuing to monitor the situation.
IDENTIFIED
4 days ago - at 05/07/2026 04:38PM
We have identified a third party issue causing Agent Console auto models to error. Our engineering team is actively working to remediate the issue.
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