Outage in Brightly Software

TheWorxHub - WorxMobile Issue

Resolved Minor
August 22, 2023 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Our team is investigating an issue with closing work orders within our MobileWorx app. Please use the desktop version of TheWorxHub to close work orders while we work to resolve this. This is a top priority and we will continue to provide updates on this page. Thank you for your patience!
Components affected
Brightly Software TheWorxHub - USA - Healthcare Brightly Software TheWorxHub - Senior Living Canada Brightly Software TheWorxHub - Senior Living USA Brightly Software TheWorxHub - USA - Api
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/22/2023 06:24PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 08/22/2023 01:47PM

Our team is investigating an issue with closing work orders within our MobileWorx app. Please use the desktop version of TheWorxHub to close work orders while we work to resolve this. This is a top priority and we will continue to provide updates on this page. Thank you for your patience!

Latest Brightly Software outages

Unplanned Maintenance - Asset Essentials - 9 days ago
Error when managing Events in Event Manager - 7 months ago
Users unable to access HelpDesk and Insight - 7 months ago
Users unable to log into Asset Essentials - 7 months ago
TheWorxHub - Slowness and issues with adding Work Orders - 7 months ago

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