Outage in Brightpearl

Issues accessing Brightpearl

Resolved Minor
April 25, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We're investigating reports of problems accessing the Brightpearl user interface.
Components affected
Brightpearl User Interface (UI) Brightpearl ShipTheory Brightpearl Warewolf Brightpearl ShipStation Brightpearl API
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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 04/25/2022 04:42PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 04/25/2022 03:37PM

We're investigating reports of problems accessing the Brightpearl user interface and API services

INVESTIGATING over 3 years ago - at 04/25/2022 03:35PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 04/25/2022 03:25PM

We're investigating reports of problems accessing the Brightpearl user interface.

Latest Brightpearl outages

Slow loading and allocation times - over 2 years ago
Slow Loading Times - over 2 years ago
Delay in Shopify orders downloading into Brightpearl - almost 3 years ago
Channel Alerts page failing to load - almost 3 years ago
Slow performance - almost 3 years ago

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