Outage in Brightpearl

Slowness & Timeouts

Resolved Minor
May 23, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

A number of accounts are reporting slowness and timeouts when navigating the UI. We are currently investigating and will update once we have more information.
Components affected
Brightpearl EUW Server Brightpearl User Interface (UI)
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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/23/2022 12:25PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 05/23/2022 10:18AM

A number of accounts are reporting slowness and timeouts when navigating the UI.

We are currently investigating and will update once we have more information.

Latest Brightpearl outages

Slow loading and allocation times - over 2 years ago
Slow Loading Times - over 2 years ago
Delay in Shopify orders downloading into Brightpearl - almost 3 years ago
Channel Alerts page failing to load - almost 3 years ago
Slow performance - almost 3 years ago

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