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Outage in Brightpearl

Internal Service Issues

Resolved Minor
July 12, 2022 - Started over 3 years ago - Lasted 6 minutes
Official incident page

Incident Report

We are currently investigating an internal service issue. We will post an update here once we've identified the reason for the error.
Components affected
Brightpearl User Interface (UI)

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 07/12/2022 05:09PM

The temporary outage was due to our payments team working on fixing the open payments issue. Some users should be able to login and use their accounts successfully. If not, please wait a few minutes as our system catches up. We are still monitoring the situation.

INVESTIGATING over 3 years ago - at 07/12/2022 05:03PM

We are currently investigating an internal service issue. We will post an update here once we've identified the reason for the error.

Latest Brightpearl outages

Slow loading and allocation times - almost 3 years ago
Slow Loading Times - about 3 years ago
Slow performance - about 3 years ago

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