Outage in Brightpearl

Brightpearl login prevented for some users

Resolved Minor
August 26, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

Brightpearl login is being prevented by one antivirus vendor. We suspect that this is a false positive and are currently investigating.

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 08/26/2022 11:53AM

The detection was created by one of Avasts automatic systems. They have confirmed this as a false positive and has been disabled now.

IDENTIFIED over 3 years ago - at 08/26/2022 11:09AM

We have identified that this is a false positive - we've submitted a reclassification request to Avast

INVESTIGATING over 3 years ago - at 08/26/2022 10:12AM

Brightpearl login is being prevented by one antivirus vendor. We suspect that this is a false positive and are currently investigating.

Latest Brightpearl outages

Slow loading and allocation times - almost 3 years ago
Slow Loading Times - almost 3 years ago
Slow performance - about 3 years ago

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