Outage in Brightpearl

Brightpearl shipment updates are not passing back to Amazon.

Resolved Minor
September 12, 2022 - Started over 2 years ago - Lasted 2 minutes
Official incident page

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Outage Details

We are currently investigating reports of shipment updates not passing from Brightpearl back to Amazon. This issue has been raised with our Engineering Team and is being investigated as a high priority. If you see any Amazon orders which are not being marked as shipped, please reach out to us at support@brightpearl.com. We will post any further updates to this page. Apologies for any inconvenience this causes.
Components affected
Brightpearl Amazon
Latest Updates ( sorted recent to last )
INVESTIGATING over 2 years ago - at 09/12/2022 01:26PM

We are currently investigating reports of shipment updates not passing from Brightpearl back to Amazon.

This issue has been raised with our Engineering Team and is being investigated as a high priority.

If you see any Amazon orders which are not being marked as shipped, please reach out to us at support@brightpearl.com.

We will post any further updates to this page. Apologies for any inconvenience this causes.

Latest Brightpearl outages

Slow Loading Times - over 2 years ago
Slow performance - over 2 years ago

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