Outage in Brightpearl
Amazon orders aren't currently downloading into Brightpearl
Resolved MajorIncident Report
We are currently investigating reports of Amazon orders not downloading from Amazon into Brightpearl.
This issue has been raised with our Engineering Team and is being investigated as an urgent priority issue.
We will post any further updates to this page. Apologies for any inconvenience this may cause.
Components affected
Brightpearl Amazon
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 3 years ago - at 09/15/2022 10:18AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 3 years ago - at 09/15/2022 08:32AM
We are currently investigating reports of Amazon orders not downloading from Amazon into Brightpearl.
This issue has been raised with our Engineering Team and is being investigated as an urgent priority issue.
We will post any further updates to this page. Apologies for any inconvenience this may cause.
Latest Brightpearl outages
Slow loading and allocation times - over 2 years ago
Slow Loading Times - over 2 years ago
Delay in Shopify orders downloading into Brightpearl - almost 3 years ago
Channel Alerts page failing to load - almost 3 years ago
Slow performance - almost 3 years ago
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