Outage in Brightpearl

Sending emails and printing labels returns a blank screen

Resolved Minor
September 22, 2022 - Started about 3 years ago - Lasted 10 minutes
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Brightpearl US Mail Server (SMTP) Brightpearl EU Mail Server (SMTP)
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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/22/2022 09:07AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 3 years ago - at 09/22/2022 08:59AM

We are currently investigating this issue.

Latest Brightpearl outages

Slow loading and allocation times - over 2 years ago
Slow Loading Times - over 2 years ago
Delay in Shopify orders downloading into Brightpearl - almost 3 years ago
Channel Alerts page failing to load - almost 3 years ago
Slow performance - almost 3 years ago

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