Outage in Brightpearl

Automation outage

Resolved Major
October 13, 2022 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating reports from customers that automation rules are not running on orders.
Components affected
Brightpearl Automation
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 10/13/2022 10:20AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 10/13/2022 09:13AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 10/13/2022 08:49AM

We are currently investigating reports from customers that automation rules are not running on orders.

Latest Brightpearl outages

Slow loading and allocation times - almost 2 years ago
Slow Loading Times - almost 2 years ago
Delay in Shopify orders downloading into Brightpearl - about 2 years ago
Channel Alerts page failing to load - about 2 years ago
Slow performance - about 2 years ago

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