Outage in Brightpearl
eBay Orders, Inventory, and Channel Issues
Resolved MinorIncident Report
We have found an issue with our eBay connector where orders are not downloading, inventory is not updating, and eBay channels are no longer visible in the channels dropdown menu. Our engineers are troubleshooting the cause at the moment. We will provide any further updates as soon as possible.
Components affected
Brightpearl eBayNeed to monitor Brightpearl outages?
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Latest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 11/01/2022 07:23PM
Our team has pushed a fix for this issue, and we believe it is resolved. If you are still experiencing issues, please reach out to Brightpearl customer support.
INVESTIGATING
about 3 years ago - at 11/01/2022 03:55PM
We have found an issue with our eBay connector where orders are not downloading, inventory is not updating, and eBay channels are no longer visible in the channels dropdown menu. Our engineers are troubleshooting the cause at the moment. We will provide any further updates as soon as possible.
Latest Brightpearl outages
Slow loading and allocation times - almost 3 years ago
Slow Loading Times - about 3 years ago
Delay in Shopify orders downloading into Brightpearl - about 3 years ago
Channel Alerts page failing to load - about 3 years ago
Slow performance - about 3 years ago
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