Outage in Brivo

Eagle Eye Networks Disruption

Resolved Major
August 16, 2024 - Started 5 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently working on resolving issues with obtaining video from the Eagle Eye Networks API Service.
Components affected
Brivo Eagle Eye Networks Video
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/17/2024 12:06AM

This incident has been resolved.

MONITORING 5 months ago - at 08/16/2024 11:54PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 08/16/2024 09:27PM

We continue to work to resolve the issue. It appears to be limited to Eagle Eye Networks users on a specific EEN cluster.

IDENTIFIED 5 months ago - at 08/16/2024 07:06PM

We are currently working on resolving issues with obtaining video from the Eagle Eye Networks API Service.

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