Outage in Calix

Unplanned Service Outage

Resolved Minor
March 30, 2023 - Started over 1 year ago - Lasted 36 minutes
Official incident page

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Outage Details

My Calix, Calix Cloud, and the Calix Community (including access to Support Cases) are currently experiencing an unplanned service outage with the IDP authentication web services provider. This outage is impacting user access to these web properties. No restoration forecast has been provided. Please check back again soon, and we apologize for the inconvenience.
Components affected
Calix Marketing Cloud (calixcloud.calix.com) Calix Operations Cloud Calix Support Cloud (calixcloud-ca.calix.com) Calix Deployment Cloud Calix Support Cloud (calixcloud.calix.com) Calix Marketing Cloud (calixcloud-ca.calix.com) Calix CommandIQ Calix Operations Cloud Calix Command IQ (Canada) Calix Deployment Cloud
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/30/2023 07:54PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 03/30/2023 07:21PM

My Calix, Calix Cloud, and the Calix Community (including access to Support Cases) are currently experiencing an unplanned service outage with the IDP authentication web services provider. This outage is impacting user access to these web properties. No restoration forecast has been provided. Please check back again soon, and we apologize for the inconvenience.

Latest Calix outages

Product Disruption: Calix Service Cloud >> Systems showing Degraded (due to Tr069 connection down) in CSC - 12 days ago
Product Disruption: Calix Service Cloud >> Telemetry Connection - about 2 months ago
Product Disruption: Calix Operations Cloud >> Alarming and Email Notifications - 3 months ago
Product Disruption: Calix Engagement Cloud >> Segments and Campaigns - 4 months ago
Product Disruption: Calix Engagement Cloud >> Segments and Campaigns >> Explore Lenses and Campaigns - 4 months ago

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