Outage in CallRail

SMS Messaging May be Delayed

Resolved Minor
March 18, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We've identified an issue with SMS, causing some messaging to be delayed. Integration processing for SMS events, including Webhook events, is also delayed. We are currently implementing a resolution.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/18/2025 07:55PM

Issues with messaging and webhooks have now been resolved. All delayed messages should have been delivered and new messages are being delivered without delay.

IDENTIFIED about 1 month ago - at 03/18/2025 07:12PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 03/18/2025 06:28PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 03/18/2025 06:26PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 03/18/2025 06:26PM

We've identified an issue with SMS, causing some messaging to be delayed. Integration processing for SMS events, including Webhook events, is also delayed. We are currently implementing a resolution.

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